Outage status · planned work · renter alerts · home safety · 2026
A Tbilisi blackout becomes easier once you ask the right first question. Here is where to check official status, how to hear about planned maintenance, what to report and what to leave alone until power returns.
The useful order
When a room suddenly goes dark, the natural question is “When will it return?” The answer depends on whether the failure sits behind your flat's breaker, in the building's shared equipment or on Telasi's network. A neighbour and the common hallway can tell you more in thirty seconds than refreshing an old listing.
This is a practical city guide, not permission to open a meter, repair a panel or improvise a generator connection. If there is heat, smoke, sparking, a damaged cable or a repeated trip, step away and use the appropriate building, utility or emergency route.
The official routes · checked 20 August 2026
It carries both planned work and unplanned cuts, usually naming the date, district, streets and time window. The Georgian feed was more current than the English mirror when we checked.
Open the official outage feed ↗Telasi says option 2 is its information service for debt, power outages and subscriber registration. Keep the subscriber number and exact address ready if you have them.
Check the official call-centre route ↗GNERC says the free nationwide service works without an app or internet. It can report an interruption, register a mobile number to a subscriber and send a case number by SMS within one hour.
Read the official *303# service ↗Start with the situation you have
A network notice will not reset a flat breaker. A landlord's message will not make a fallen line safe. Choose the problem before choosing the contact.
Check the common hallway and neighbours before touching a familiar breaker panel.
Separate flat from building →Contact building management and keep people away from unreliable lifts and gates.
Handle the shared systems →Use the Telasi feed, call-centre option 2 or a registered *303# report.
Check and report status →Read the street and time window, charge essentials and plan for lifts, pumps and work.
Prepare before maintenance →Keep away, warn others and use 112 when police, fire/rescue or medical help is needed.
Use the danger route →Let the supply settle, check devices and do not repeatedly reset a circuit that trips again.
Restore the routine →Tbilisi power cuts range from a tripped breaker in one apartment to planned network work affecting long street lists. The city does not offer one perfect English live map that can answer every address. The useful system is a small chain: look around, open Telasi's current feed, call when the listing is not enough, and register a report when the fault needs a traceable case.
That chain matters for renters. The electricity subscriber may be the landlord, a previous owner or a building account rather than the person living in the flat. An alert sent to the account record is only helpful if your number is attached or the account holder forwards it. Solve that before the next outage, not while the phone battery is falling.
Most ordinary cuts are an inconvenience, not an emergency. The exceptions are obvious and important: fire or smoke, damaged or fallen cables, someone trapped and unwell, a medical device losing essential power, or another situation requiring police, fire/rescue or ambulance help. Those belong to 112. A routine request for an estimated restoration time does not.
Telasi's official electricity-interruption page is the first useful public check. Its dated notices cover planned restrictions and unplanned faults or switching. Current posts name districts and streets and, for planned work, give the expected restriction window.
Open the Georgian version first. On 20 August 2026 it was carrying notices for 20 and 21 August as well as recent unplanned cuts, while the English mirror was showing older material. A browser translation is adequate for finding the date, district, street and time. Useful labels include ენერგომომარაგების შეზღუდვა (electricity-supply restriction), არაგეგმური წყვეტა (unplanned interruption) and ავარია (fault).
The feed is a notice list, not an apartment-level live map. Your street may appear inside a long article rather than in the headline. Search the translated page and the original Georgian spelling of the street if you know it. A missing notice does not prove the supply is normal: a new fault may not yet be published, and a problem inside a building will not necessarily appear there at all.
Telasi's official call-centre page gives one number, +995 32 277 99 99. Choose option 2 for debt, power-outage or subscriber information. Give the exact street number and entrance, the time the power failed, whether common areas and neighbouring buildings are affected, and the subscriber number if it is available.
Ask a precise question: “Is there a network interruption registered for this address?” is better than “When will the electricity return?” If a fault is registered, ask whether an estimated window is available and treat it as an estimate. Repair scope can change after crews inspect the network.
GNERC's official *303# service works from a mobile phone without an app or internet. It can report a supply interruption, request investigation of frequent cuts or voltage problems and register a mobile number to a specific subscriber. GNERC says a problem report should receive an application registration number by SMS within one hour, allowing the response process to be tracked.
If the utility response to a *303# report is inadequate, GNERC directs consumers to mail@gnerc.org; its call centre is 16 216. This is an escalation and consumer-information route, not a substitute for 112 in immediate danger.
Ask one neighbour or check a common light. If the rest of the building has power, look at your own breaker panel only if you know which panel belongs to the flat, it is dry and there is no smell, heat, buzzing, staining or visible damage. A single clearly tripped breaker may be reset after high-load appliances are switched off. If it trips again, stop. Repeated resetting does not diagnose the cause and can make a fault more dangerous.
Also check the account with the landlord or subscriber. A debt or account problem and a wiring fault require different conversations. Do not break seals, open the meter enclosure or borrow a neighbour's supply. If the panel or wiring needs inspection, use the landlord, building electrician or another appropriately qualified electrician.
A building-wide cut may still be an internal building problem even when the street is lit. Contact the concierge, building manager, homeowners' association or landlord and ask whether the incoming supply, common meter or shared equipment has failed. Give them the entrance and the systems affected. A residents' chat is useful evidence, but it is not an official status channel.
Move to Telasi's feed, option 2 or *303#. Do not assume a large visible area means a quick restoration or a small area means a long one. Network switching, cable faults and planned works follow different repair paths. Share official links or a case number with neighbours rather than turning one person's guess into the building's announced time.
The fastest useful blackout check in Tbilisi is often one hallway light, one neighbour and one look across the street.
Telasi publishes planned restriction notices in the same interruption feed used for faults. The recent posts we checked were published ahead of the affected day and listed streets and time windows. Bookmark the feed rather than a single dated article; yesterday's maintenance post is not a status page for tomorrow.
Read the full street list. A headline may name only the date or type of work, and transliteration can make an English search miss the Georgian street spelling. If your address sits near a district boundary, search the street rather than relying on the district label. Confirm the entrance with the landlord or building manager when a large complex has more than one supply.
Dial *303# and use the service to register your mobile number to the relevant subscriber. This matters particularly in a rented flat, where the account record may still carry the owner's number. Ask the landlord which subscriber number belongs to the apartment and whether they receive Telasi messages. If they prefer to keep their own number on the account, agree that planned-work and fault messages will be forwarded promptly.
Registration is a useful channel, not a promise that every cut will produce an immediate text or that every message will reach every occupant. Keep the Telasi feed bookmarked, retain the call-centre number and join the real building communication channel as well. Telasi also identifies its website chat, email and official Facebook private messages as contact routes, but a live outage is better handled through the status feed, option 2 or a registered *303# report.
Charge phones, laptops, power banks and rechargeable lights. Finish lift-dependent trips before the start time. If the building uses electric pumps, ask whether water pressure will be affected and fill a sensible amount of drinking water without panic-buying. Move time-sensitive work or calls. Check that an electronic entrance or garage gate has a safe manual procedure managed by the building—not an improvised workaround.
Turn the refrigerator colder in advance only within its normal safe settings, group freezer items and avoid planning repeated door openings. Anyone using essential powered medical equipment should follow the device-specific backup plan and contact the clinical or equipment provider before the cut, not after the battery alarm begins.
Use a torch or battery lantern. Phone light is useful for reaching the real light, but it spends the same battery needed for Telasi, building messages, maps and emergencies. If mobile data is weak, send short text updates rather than repeatedly loading video or social feeds.
Unplug sensitive and unnecessary electronics to reduce the chance of surge damage when supply returns. Leave one ordinary lamp switched on so restoration is obvious. Do not keep testing lifts, electric gates, pumps or large appliances. If a device was wet before the outage, leave it disconnected.
Write down the time the power failed. That single fact helps with food decisions and fault reporting. Keep refrigerator and freezer doors closed. If the cut is widespread, check on neighbours who may need help—especially older people, families with small children and anyone using powered medical equipment—without promising a restoration time you do not have.
In very hot or cold weather, the apartment itself can become the deciding problem. Move to a safer place before the temperature becomes medically risky, and take medications, chargers, identification and essential devices. If someone develops urgent symptoms, call 112 rather than waiting for the electricity.
A brief return followed by another cut can stop a lift between floors. Use stairs until normal supply is confirmed and the building has checked the lift if necessary. If someone is trapped, use the cabin alarm or intercom and the building's lift-maintenance route. Do not force the doors. Call 112 when rescue or medical help is required.
Tell building management if the lift stopped abruptly, restarted strangely or displays a fault after power returns. A moving cabin is not proof that every safety or control system has recovered normally.
Some Tbilisi apartment buildings rely on powered booster pumps or storage systems. Pressure can therefore fall during an electricity cut even when there is no separate city water interruption. Ask the building manager before reporting the water network. Keep a modest supply of drinking water at home, particularly in a high-rise, but do not fill baths or drain communal storage unnecessarily.
Electronic locks, intercoms, barriers and garage doors may fail closed or open. Learn the building's legitimate manual process in advance. Do not defeat a fire door, wedge a secure entrance for the night or pull a powered gate by force. If a garage release exists, the building should explain who may use it and how it is re-secured.
Report the systems, not only “no power”: entrance A, lift 2, water above floor 8, garage gate or corridor emergency lighting. A specific list lets the person responsible decide which contractor or utility route is needed.
FoodSafety.gov says an unopened refrigerator keeps food safe for up to four hours during an outage. A full unopened freezer can hold its temperature for about 48 hours; a half-full freezer for about 24. These are safety windows, not reasons to open the door every hour and check.
After four hours without power, refrigerated perishables such as meat, poultry, fish, eggs and leftovers should be discarded unless they have been kept at 4°C or below by another safe method. Frozen food can be refrozen or cooked if it still contains ice crystals or is at 4°C or below. Never taste food to test its safety; appearance and smell do not reveal every harmful change.
For a planned longer cut, a cooler with enough ice or frozen gel packs can protect a small set of essentials. Prioritise medication according to its storage instructions separately from dinner. Record the outage start time and, if available, use an appliance thermometer rather than guesswork.
If a person depends on a ventilator, oxygen equipment, powered mobility or communication equipment, refrigerated medicine or another essential device, the blackout plan belongs with the treating clinician, equipment supplier and manufacturer instructions. Find out the real battery runtime under normal use, how the battery is tested, which power sources are approved and where the person can move if the outage outlasts the backup.
The US FDA advises notifying the electric company and local emergency service that a power-dependent medical device is in use, checking whether the device can safely run on batteries or a generator and rechecking device settings after power returns because some equipment resets to defaults. Local arrangements and device requirements vary; a general article cannot approve a power source or clinical workaround.
Keep device names, model details, supplier numbers, prescriptions and the care plan available offline. Do not wait for the final battery warning before leaving for a location with reliable power. If the loss of power creates an immediate medical emergency, call 112 and explain the device, the person's condition and the exact address.
Keep well away from a fallen or low cable and anything it touches, including fences, vehicles, branches and wet ground. Warn others and do not try to move it. Report the precise location to Telasi; call 112 when the situation requires police, fire/rescue or medical response.
If there is smoke, a burning smell, visible sparking, abnormal panel heat or fire, leave the immediate area and follow emergency instructions. Do not throw water on electrical equipment. If it is safe to leave, close the door behind you and use 112 for fire/rescue. The Telasi information line is not a fire brigade.
CDC guidance says generators, grills and other gasoline-, propane- or charcoal-burning devices must never be used in a home, basement, garage or near doors, windows and vents. Carbon monoxide cannot be seen or smelled and can kill. CDC recommends keeping a generator outside and at least 20 feet—about six metres—from doors, windows and vents, with a battery-powered or battery-backup carbon-monoxide detector indoors.
A portable generator must not be improvised into an apartment or building circuit. Improper back-feeding can cause fire and can endanger workers restoring the network. Installation, changeover equipment, earthing and permissible building use belong to qualified professionals and the relevant rules. A balcony, open window or open garage door does not turn an unsafe setup into a safe one.
Wait a few minutes and watch the one lamp left switched on. If the supply holds, reconnect important electronics and larger appliances gradually rather than creating one simultaneous restart. Check the refrigerator and freezer, router, heating or cooling controls, electronic locks and any device whose clock or settings may have reset.
For essential medical equipment, follow the device instructions and verify settings before normal use. For food, use the recorded outage duration and measured temperature rather than the fact that the fridge light is on now. A restored compressor cannot reverse time spent too warm.
If only your flat remains dark after the building returns, move back to the flat-versus-building check. If a breaker trips again, lights pulse unusually, equipment buzzes or there is heat or smell, disconnect what can be safely disconnected and call the landlord or qualified electrician. Report persistent low or fluctuating voltage through *303# or Telasi instead of sacrificing another device to a repeated test.
Keep the Telasi or *303# case number until the problem is genuinely resolved. If repeated cuts affect the same address, note dates, times, duration and visible scope. A short factual record is more useful to the utility and regulator than “this happens all the time.”
Keep a working torch or lantern where it can be reached in the dark, spare suitable batteries, a charged power bank, the correct charging cables and a modest amount of drinking water. Add an appliance thermometer if food loss would be significant. Test the light and power bank occasionally; a drawer full of flat batteries is only storage.
Save the Telasi feed, +995 32 277 99 99, the apartment's subscriber number, the landlord, building manager and lift-maintenance contact offline. Register the correct mobile through *303#. If the household includes children, pets, mobility needs or powered medical equipment, add the items and transport plan that those real needs create.
A laptop UPS can protect a short work handoff; it is not an unlimited household power supply. Know what it supports and for how long. Mobile towers and fixed internet can also be affected, so download one useful page and keep key phone numbers in contacts rather than assuming a browser will always open.
Finally, agree on one building habit: share official status or a registered case number, label estimates as estimates and do not send people into the lift to “see if it works.” A calm, accurate residents' message is part of the infrastructure.
Start with Telasi's Georgian interruption feed. It publishes dated planned and unplanned notices. If your address is not clear, call +995 32 277 99 99 and choose option 2.
Dial *303#. GNERC says the service is free, works nationwide without internet and can register a supply-interruption report. A case number should arrive by SMS within one hour.
Register your mobile to the relevant subscriber through *303#, bookmark Telasi's current feed and confirm that the landlord or account holder forwards utility messages. Treat those as overlapping channels, not a guarantee that every event will create an instant alert.
Not for routine status. Call 112 when police, fire/rescue or ambulance help is needed—for example fire, a dangerous fallen cable, someone trapped and in distress or an urgent medical situation. Use Telasi and *303# for ordinary outage information and reporting.
Sources and accountability
Telasi and GNERC support the Tbilisi contacts, interruption feed and *303# functions. Georgia's 112 service defines the emergency boundary. Public-health and food-safety agencies support the safety windows and equipment precautions. Notices, contacts and service behaviour can change. Last online check: 20 August 2026.
